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Case Study: Commercial Refrigeration Energy Management Devices

For many years, IMO Precision Controls Ltd has been working with a long-term, UK based customer that manufactures a market leading range of Electronic Temperature Controllers and Energy Management Devices (EMDs).

The customer’s end products are used to operate commercial refrigeration units and beverage coolers, and are commonly found in machinery such as refrigerated vending machines.

IMO PCB Relays are specified and used extensively across the customer’s product range and include ETNA Power Relays which offer a slim design only 5mm wide; STN Power Relays which have up to 10A switching capability; SRP Power Relays with even greater switching capability up to 16A with a low height of only 15.7mm; and SRDGA Subminiature Intermediate Power Relays.

The customer’s design engineers have diligently specified IMO Relays due to their long life switching capabilities and high production quality. The vast majority of the IMO Relay range carry approvals from leading International approval houses such as UL, and reassure the customer that they are buying a quality product.

An additional service that the customer is taking advantage of, is a superior logistic solution provided by our Asia-based warehouse. This helps to support the customer’s production, and ensures that they can always meet their growing customer demand for greater volumes in shorter lead times. This level of service has helped secure our contract, and provide a level of service that is difficult to find elsewhere.

" We are really happy with the product quality, technical support and customer service. IMO always go the extra mile in supporting our changing demands. We’ve never had any problem for the many years that we have been dealing with IMO. The fact that they are willing to keep a buffer for us is very useful indeed. Added to that, it’s a UK based company which makes it easy for us to pick up a phone and speak with someone".
Lead Project Engineer, End Customer

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2021-11-24 20:03:00

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